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DRV8718-Q1: charge pump damage

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Part Number: DRV8718-Q1

Dear experts,

My customer one board DRV8718-Q1 charge pump damaged which can only output 9V. They've already manufactured 10Ks DRV8718-Q1 without problem. What might cause DRV8718 charge pump damage? We have OVP, OCP, ESD protection to protect charge pump ,right?


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