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DRV8308EVM: motor rotates with noise and gets hot after a while

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Part Number:DRV8308EVM

I am evaluating DRV8308 chip for my motor using DRV8308EVM.  it is known that hall sensor is 0 degree aligned (from vendor with integrated motor/hall sensor).  I started motor using the open loop: pwm mode and 120 deg commutation.  motor can rotate but with noise and bumpy visible bumpy rotation and motor can get really hot after a few minutes.   Hall sensor's output shows the uneven speed too.   I adjust ADVANCE value and speed will be impacted but the noise, uneven speed and motor getting hot remains.   I tied to change to 180 commutation (sine) and it won't help.   Lockn signal come and go.    Any tips what should I do to improve the smoothness of rotation and reducing the heat generated by motor?

The motor's specification: 12V with no load speed 63400 rpm, nominal speed 46800rpm  (the motor is integrated with a 15:1 gearhead and with a simulated load).  phase resistance = 12ohm, inductance 0.118 mH.  I have run the motor with the motor mfg's controller which can run quietly and won't get hot at all.

thanks,

Hong


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