DRV8332: the surface found to have severe scratches, deep marks, and signs of surface discoloration on the metal top of the package

Tool/software:

For part DRV8332DKDR received, the surface found to have severe scratches, deep marks, and signs of surface discoloration on the metal top of the package.

What is the cause of this observation?

Are these scratches acceptable and they do not affect form, fit, or function? Please help let me know. Thank you.