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DRV10964: Maxon EC 9.2 starts for a few steps but stops and goes to lock

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Part Number: DRV10964

Motor to drive: maxon ec 9.2 10mm blushless https://www.maxongroup.com/maxon/view/product/624162

Values at nominal voltage
Nominal voltage4.5 V
No load speed13900 rpm
No load current34.7 mA
Nominal speed3620 rpm
Nominal torque (max. continuous torque)0.702 mNm
Nominal current (max. continuous current)0.27 A
Stall torque1.01 mNm
Stall current0.364 A
Max. efficiency50 %
Characteristics
Terminal resistance12.4 Ω
Terminal inductance0.281 mH
Torque constant2.79 mNm/A
Speed constant3450 rpm/V
Speed / torque gradient15400 rpm/mNm
Mechanical time constant38.2 ms
Rotor inertia0.237 gcm²
Other specifications
Number of pole pairs4
Number of phases3

The design we came up with was:

In my tests, the motor aligned, made a few steps and then it looks like it goes to a lock condition:

e2e.ti.com/.../2024_2D00_02_2D00_26-17.27.03.mp4

I tested also to replace the LEDs parallel to the windings (H101, H103, H104) with resistors (the 2k2 were replaced with 0 Ohm) of 24 ohms to draw at least a current of 100mA to not fall into the "no motor" lock. No success.

I also tested to set the CONFIG-Voltage to 0V and to VCC also with no success. The result is always the same as in the video....

By the timing, i would say, it falls into a lock but i dont knwo how to figure out which one and how to mitigate it....

any ideas are very appreciated

Thanks!

-Tom


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